What has a purposeful store walk caught that you might otherwise have missed?

[Viable Food]

The Store Walk tool is built around a simple idea:

A manager should deliberately see the store every day.

Not just pass through it.

A good walk can surface issues before they become bigger problems:

• an out-of-stock on an important item,
• a dirty or damaged area,
• a display that is not working,
• a pricing problem,
• product sitting in the backroom,
• a department falling behind,
• an employee who needs support,
• a food-safety concern,
• or something a customer would notice immediately.

The tool is intended to support judgment, not replace it.

We are especially interested in the things experienced operators look for that a checklist can easily miss.

What has a store walk helped you catch early? What do you think every manager should train themselves to notice?